270-726-2466 • Mon - Fri: 7:30 a.m. - 4:00 p.m.


Click on the links below to view the Electric Plant Board’s current policies related to your electric or internet service.


Disputed Bill Policy

NonPayment and Cutoff Policy

Information to Consumers Policy

Meter Access Policy

Misc. Fee Schedule

TVA Resolution Process

FCC Public Inspection Files

Registered DMCA Agent

Net Neutrality Disclosure

support-csr.pngCustomer Support


outage.png REPORT AN OUTAGE — 270-726-2466

In the event of an after hours outage or service issue, please call

270-726-2466 and press 1 for the Electric Department

or press 2 for our Telecom Department.

Warning: Unknown: open(/var/www/html/files/tmp/sess_3vi1siakdrt202voks2cakug14, O_RDWR) failed: No space left on device (28) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/www/html/files/tmp) in Unknown on line 0